LV EN Air Passenger Rights Tourism E-commerce Unfair Commercial Practices Unfair Terms In Consumer Contracts Timeshare European Small Claim Procedure European Enforcement Order Bus Passenger Rights Train Passenger Rights Sea Passenger Rights Alternative Dispute Resolution Online Dispute Resolution Consumer Protection Cooperation Legislation – all pages LV EN Online Dispute Resolution Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR) Back