LV EN Air Passenger Rights Tourism E-commerce Unfair Commercial Practices Unfair Terms In Consumer Contracts Timeshare European Small Claim Procedure European Enforcement Order Bus Passenger Rights Train Passenger Rights Sea Passenger Rights Alternative Dispute Resolution Online Dispute Resolution Consumer Protection Cooperation Legislation – all pages LV EN E-commerce Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council Back