LV EN Air Passenger Rights Tourism E-commerce Unfair Commercial Practices Unfair Terms In Consumer Contracts Timeshare European Small Claim Procedure European Enforcement Order Bus Passenger Rights Train Passenger Rights Sea Passenger Rights Alternative Dispute Resolution Online Dispute Resolution Consumer Protection Cooperation Legislation – all pages LV EN Bus Passenger Rights Regulation (EU) No 191/2011 of the European Parliament and of the Council of 16 February 2011 concerning the rights of passengers in bus and coach transport and amending Regulation (EC) No 2006/2004 Back