Traveler Protection in the Event of Insolvency
An organizer operating within the territory of a Member State provides assurance for the reimbursement of all payments made by travelers if the relevant services were not provided due to the organizer’s insolvency. The tour operator is responsible for the assurance of all services in the case of its insolvency.
In the case of a linked travel service, the retailer who facilitates the purchase of multiple travel services is responsible for the assurance only in relation to the services they provide in the event of their insolvency.