Feedback form

How did you find out about the ECC Latvia?

After contacting Consumer Rights Protection Centre of Latvia.I found information in Internet.I heard from friends having contact before.I read in newspapers/magazines.Other

How was the quality of your first contact with ECC Latvia?

Very good – I received what I expected.Moderately good – I partly received what I expected.Not at all good – I did not receive what I expected.Other

Was our first letter about your complaint handling and competence of European Consumer Centre Network clear to you?

Everything was explained and clear.Information was provided, but I didn’t understand anything.Information was provided insufficiently.Other

How was the level of continued contact during your complaint handling?

Very good.Moderately good.Not at all good.Other

Do you have any comments on what should be improved in future?